A635.6.3.RB - EcoSeagate

 My reflection blog this week is to reflect on the company Seagate Technology who produces hard drives and when CEO Bill Watkins took over the company the culture called the company “slavegate” and employee turnover was high. Watkins approach is spending $2 million a year on an outdoor lab experience where employees from around the world participate in a team development exercise. From my perspective there is value in this type of team development, especially in high performing teams, however cost would be a deterrent. My blog will reflect on how I think this is beneficial and why I think it is a great idea but would be a challenge for my organization to participate in an off-site team building activity. (Brown, 2011)
Value of Team Building
Leaders are always looking for opportunities to integrate their team members in ways that allows them to feel included and a sense that they are contributing to the team. My leaders are always giving away rewards such as movie tickets, free lunch, or providing time off for exceeding expectations. There is a disadvantage for doing this type of perk or reward is that is promotes a culture of rewarding individualism verses team work. Brown (2011) talked about how an outdoor lab is a setting where no one has a distinct advantage and people participate on equal footing, where leadership styles, teamwork and interpersonal relationship is discussed. This type of environment also allows people to push their own personal boundaries and potentially allow for other leaders to emerge, perhaps someone they did not expect. I liked reading that the CEO even lost his own races and often came in last. One could assume that the CEO lost intentionally to allow others to win or the problems were truly challenging and designed to challenge each personal equally. (Brown, 2011)
What I did like hearing in the video, is that the retreat was not about you as the individual but about who you can be and the experience was about trust, conflict and commitment. Over the years, I have heard that you have to have trust and commitment, but not conflict. Conflict tends to be something that most of us try to avoid. But in the video, Eco Seagate instructor stated that “conflict is necessary because we should be comfortable with bringing up difficult topics without upsetting other people.” Reflecting on my own workspace where we have embraced the Culture of Accountability (COA) and one of the most critical elements is feedback. Feedback isn’t always positive and it is never easy to give or receive. I do wonder if Seagate had COA would they have been labeled as a “slavegate” company and would they have had to gone to this expensive outdoor lab to reenergize teamwork and collaboration. I do agree with the video comments that trust is a mutual respect and commitment is impossible without healthy conflict, which is based on trust. I highly support the Seagate strategy and think there is value in having large retreats such as this to basically recalibrate your leaders to make sure they are feeling valued and providing value. Overall their concept is creative. (Chao, 2008)
High Performing Teams
Being a leader and a member of a high performing team we are expected to deliver a service or a product and every step of the process has a metric telling us how well were doing. I recently created a process for my new team that captures all the logistical requirements for an aircraft going into a depot or maintenance status. This process integrates with contracts, finance, scheduling, supply, and depot facilities, meaning there is a lot of people involved and being tracked. I have seen this video before in another course buy I did not realize until this week that my tracking mechanism could be sending the wrong message as I am constantly tracking people down and outlining who is or is not getting things done. The process was designed by coordinating the requirements with the team and I am very cautious to never point out someone fault, especially because most of the time it is not fault of their own. However, no one likes to tracked and I probably need to look a bit more into the delivery of this product to my leadership team. We are a high performance team and we require “energy, engagement, and exploration” and Seagate’s ability to take the team to a remote location is fostering a culture where teams can communicate, engage together and explore with a common goal is very inspiring and creative. (Gray, 2013)
In my short time in my organization, I am the only girl who has enough energy for everyone. Engagement activities is something I am very good at however my team prefers to be left alone most of the time. Our team does try to have lunch together and I have tried hard to get them to come and run in my 5Ks on the weekend, however I get the we are too old and my knees can’t handle it saga. But they do care, because they ask me every Monday about my race and how well I did. Our team does have a morning breakfast club where we congregate in an empty cube to eat breakfast before we start our day. I was recently invited to join them, which means I am officially in the boys’ club. I do think the outdoor labs would be cool are benefit high performing teams who are always so wrapped around performance and we forget to stop and realize that are team is made up of people who have ideas, feelings, emotions, and energy. I think it is important for leader to know the team balance and ensure they are taking steps to fuel creativity.
My organizational benefits
I think my organization could benefit from something like this, especially since we have undergone two major corporate reorganizations within five years. Over the last five years, I have seen more than 1,500 employees leave the company as a part of the volunteer and non-volunteer layoff program. I have seen leaders who have been with the company for decades be forced out of the company, downgraded, or lose their leadership roles altogether.  When there is large amount of uncontrolled change it is hard to find ways to keep your team or oneself energized. Right now there is rumor of another layoff coming by the end of the year and my site will be one of the hardest hit due to the completion of another legacy program. When this happens, people start hoarding what they know because they are afraid they may lose their jobs and they want to be the only ones who know how to do their job.  It creates a lot of silos and individualism. Alongside this future shift our local union is planning another strike, which will put the entire organization in a mess because people will be torn to do jobs that are typically held by employee in the union. I would love our group to do some type of outdoor lab but I don’t think it would ever work due the associated costs and attitudes are just broken due to the amount of change. Majority of my group travels more than they are at home, therefore going on another trip would not be favorable. But I would be the first one to go on an adventurous team development and I think I will recommend sky diving since it is on my bucket list!
References
Brown, D. R. (2011). An Experiential Approach to Organizational Development. (Eighth, Ed.)
Upper Saddle River, New Jersey: Prentice Hall.
Chao, M. (2008, April 28). Eco Seagate 2008. Retrieved September 15, 2017, from
https://www.youtube.com/watch?time_continue=1&v=zCOfOFMiLtE
Gray, B. (2013). The Three ‘E’s to High Performance Teams: Energy, Engagement and
Exploration. Retrieved September 15, 2017, from Jostle: https://blog.jostle.me/blog/the-
three-es-to-high-performance-teams-energy-engagement-and-exploration/





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